To meet and exceed client expectations for service for HVAC service maintenance on residential heating and air conditioning systems. To oversee the work of the HVAC Service Apprentice to ensure all work is performed correctly and is reflective of company values. Meet pre determined goals for efficiency, quality, and sales revenue, and maintenance agreements. Protect yourself as well as company assets by following all safety procedures while driving, as well as working in and on the client’s home. Maintain a professional image that sets the example for professional service people.

• Perform a thorough and accurate HVAC inspection including Health and Safety Checklist and communicate findings to the customer in a written option sheet.
• Perform all HVAC repairs and replacements to applicable codes.
• Complete all required documentation on services and collect, record and deliver fees to designated office administration.
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
• Submit purchase orders to dispatch or other designated purchasing team administrators.
• Transport materials and tools to the job site and provide proper accounting of assigned tools.
• Keep vehicle clean and in safe working order.
• Ensure vehicle is stocked and accurately inventoried.
• Return defective warranty parts to the branch.
• Effectively communicate with the customer regarding questions, concerns and problems.
• Inform a manager if the customer does not have HVAC service before leaving the call.
• Facilitate rescheduling customer appointment, if call is not complete.
• Accurately complete all required documentation on services performed.
• Age and type of equipment.
• Services completed.
• Invoice with cost for services performed.
• Train, coach and mentor apprentices.
• Informs a manager or team leader of any safety issues.
• Maintain a courteous demeanor with customers and associates at all times.
• Maintain a professional image at all times by wearing company approved uniform.
• Abide by all standards of performance and ethics.
• Participate in company sponsored training classes.
• Follow all safety policies and procedures.
• Communicate the benefits of Club Memberships.
• Manage operational metrics including average invoice total, callback ratios and labor margins.
• Perform other duties as assigned.

Requirements: Active KY Journeyman License EPA Refrigerant License Rotating On-Call Schedule

To meet and exceed client expectations for service for HVAC installation service to the customer by completing and installing HVAC equipment and accessories. To oversee the work of the HVAC Install Apprentice to ensure the work is performed correctly and is reflective of company values. Meet pre-determined goals for efficiency, quality, and sales revenue. Protect yourself as well as company assets by following all safety procedures while driving, as well as working in and on the client’s home. Maintain a professional image that sets the example for professional service people. General Duties:

• Install HVAC related equipment and accessories in accordance to the manufacturer’s specifications.
• Install gas lines, flue pipes, and wiring for both high and low voltage wiring applications as well as run flue liners.
• Install copper refrigerant lines to air conditioning units, including soldering and brazing.
• Design, fabricate and install various ducts and duct fittings as necessary.
• Properly connect gas lines to heating equipment.
• Perform start-ups on heating, cooling systems and other components.
• Perform limited diagnostics, as necessary.
• Train, coach and mentor apprentices.
• Braze copper joints without leaks.
• Pull vacuums on refrigerant systems and test for tightness.
• Install and program all versions of thermostats.
• Install, wire and plumb all IAQ products.
• Set an air conditioner, heat pump, furnace or air handler
• Deliver equipment needed to complete the installation and remove old equipment.
• Keep vehicle clean and in safe working order.
• Ensure vehicle is stocked and accurately inventoried.
• Return defective warranty parts to the branch.
• Effectively communicate with the customer regarding questions, concerns and problems.
• Inform a manager if the customer does not have HVAC service before leaving the call.
• Facilitate rescheduling customer appointment, if call is not complete
• Accurately complete all required documentation on services performed including “check list”. Informs a manager or team leader of any safety issues.
• Maintain a courteous demeanor with customers and associates at all times.
• Maintain a professional image at all times by wearing company approved uniform.
• Abide by all standards of performance and ethics.
• Participate in company sponsored training classes.
• Follow all safety policies and procedures.
• Maintain safe working conditions of the install crew.
• Communicate the benefits of Poston Memberships.
• Manage callback ratios and labor margins.
• Perform other duties as assigned.

Requirements: Active KY Journeyman License EPA Refrigerant License

Responsibilities: To meet and exceed client expectations for service for HVAC installation service to the customer by completing and installing HVAC equipment and accessories. To assist lead Install Tech in meeting pre determined goals for efficiency, quality, and sales revenue. Protect yourself as well as company assets by following all safety procedures while driving, as well as working in and on the client’s home. Maintain a professional image that sets the example for professional service people. General Duties:

• Assist the Lead Installation Technician with the installation of HVAC related equipment according to manufacturer’s specifications.
• Support Lead Installer in
• Installing HVAC related equipment.
• Installing Sheet metal duct systems.
• Connecting gas lines to heating equipment.
• Cutting and threading pipes.
• Wiring both line voltage and low voltage to heating equipment.
• Installing copper refrigerant line to air conditioning units, including soldering and brazing.
• Inspect area for cleanliness after job is completed.
• Perform other duties as assigned.
• Informs a manager or team leader of any safety issues.
• Maintain a courteous demeanor with customers and associates at all times.
• Maintain a professional image at all times by wearing company approved uniform.
• Abide by all standards of performance and ethics.
• Participate in company sponsored training classes.
• Follow all safety policies and procedures.